Pawggo

One form populates four government systems

Moving a dog from the US into Singapore touches four agencies: AVS for the import licence, PALS for the local dog licence, Customs for GST clearance, and iFAST plus CAPQ for the quarantine inspection. Each portal asks for the same facts in different shapes, and a typo in one field can hold up the whole import. Pawggo asks the importer once. The Hub collects owner identity, residence, pet details, transport mode, and travel dates, then generates pre-filled guides for each of the four systems with the values shaped to match what that portal expects.

A Singapore Import Timeline that surfaces the next deadline

Singapore pet import runs on a sequence of windows: rabies titre at least 30 days before travel, AVS licence inside its 60-day validity, CAPQ booking within the import slot, arrival inside the 14-day Declaration of Facts window. The Hub renders this as a phased timeline keyed off the travel date and the pet's residence history, so an importer sees the next thing to do rather than a wall of regulation. Cross-breed dogs, controlled countries, and shorter residency histories all branch the timeline at the right step.

Step-by-step checklists with copy-to-clipboard for every portal field

Each of the four government systems gets its own card with the actual click path: sign in to PALS with Singpass, submit the licence application, pay the licence fee, receive the payment slip, then submit it to AVS. Field values are one click away from the importer's clipboard, so they paste rather than retype. Status lives on the card, which keeps partial state visible across sessions.

AVS-recognized pet agent directory with self-managed as a first-class path

Owners can ship via an AVS-recognized agent or self-manage the customs clearance and inspection booking. The Hub shows both paths side by side with the trade-offs visible: which agents handle Singapore transport, which integrate with CAPQ booking, and what a self-managed path adds to the importer's workload. The directory cards link directly to the agent's contact details and the booking slots they cover.

From a static prototype to a real product with accounts and persistence

The pre-MVP shipped as a statically generated Next.js app with LocalStorage-persisted dashboard state, which let design-partner households run the concierge playbook end to end without waiting for a backend. I'm now growing the repo into a pnpm workspace monorepo: a NestJS + Prisma + Postgres API at apps/api, the existing Next.js Hub at apps/web, an Operations Admin Panel for Pawggo employees, and WorkOS AuthKit so every page on apps/web flows through the proxy. The AWS CDK infrastructure covers VPC, ECS Fargate, RDS with TLS verify-full, CloudWatch alarms with threshold bands, VPC flow logs to S3, and credential rotation on a configurable cadence.